NDIA-Approved NDIS API Aggregator

Our Story, Your Service

We started Care Access because the NDIS claims process was costing disability sector practitioners and providers an unnecessary amount of time, energy, and resource.

ISO 27001:2022 Certified

Current compliance certification, with a fulltime cyber security expert monitoring our teams.

Melbourne-Based, AU Hosted

Privately owned, with all data kept and managed inside Australian borders.

Deep IT & NDIS Expertise

Our leadership team brings decades of experience across IT and process optimisation.

We developed a unique process to smooth things out, offering seamless NDIS integration as a managed service through our trusted platform. For the provider or practice, this means plans created autonomously, errors or omissions in your claims detected and fixed, and all this easy-to-use functionality wrapped up in one intuitive interface.
 
If you're a provider with existing infrastructure and applications but can't integrate directly without high cost, Care Access is built for you, connecting you directly, seamlessly, and cost-efficiently to the NDIA.
 
Our solution is a valuable cost-saver for large agency providers and small practitioners alike. Larger providers enjoy a fully integrated service hub with end-to-end claim processing, while smaller providers with fewer than 500 cases a month benefit from our intuitive entry-level web interface.
 
We also consider ourselves an ethical choice, with unlimited transactions per case, all charged to the provider, with no hidden per-transaction fees.

Key personnel

Andrew Henderson

Andrew Henderson

Chairman

Over 20 years in technology products and services businesses. Founded Phoenix IT&T Consulting, CEO for 13 years until its sale to ASX-listed DWS Limited in 2015.

Michael Norster

Michael Norster

Non-Executive Director

Driving force behind multiple successful Australian start-ups, including the Powerdirect group and Green Generation. Non-executive director of 8 Squad Pty Ltd.

Shannon Mafodda

Shannon Mafodda

Operations Manager

Senior project and technology manager with a proven delivery track record across sectors. Heads up Care Access's day-to-day operations.

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